FAQ

MeMoSA®
Frequently Asked Questions

MeMoSA® Frequently Asked Questions

About MeMoSA & Its Purpose

About MeMoSA
& Its Purpose

MeMoSA® (Mobile Mouth Screening Anywhere) is an AI-assisted, clinician-reviewed digital platform designed to support screening for oral cancer and oral potentially malignant disorders (OPMD) by enabling guided image capture and remote clinical review. It is intended to improve access to screening, particularly in settings where dental services are limited.

No. MeMoSA® is a screening support tool, not a diagnostic test. It helps identify oral lesions that may require further clinical attention, but it does not provide medical diagnoses or replace in-person examinations with a qualified dental or medical professional.

MeMoSA® was developed by Cancer Research Malaysia (CRMY) and is commercialised through its wholly-owned subsidiary, CRMY Technologies Sdn Bhd (CTSB), to enable responsible scaling and real-world deployment.

MeMoSA® has demonstrated high concordance with clinical oral examination in validation studies, supporting its use as a screening and triage tool. It is designed to assist in identifying lesions that may require further clinical evaluation.

A validation study demonstrated 94.9% concordance* between screening using the MeMoSA® App and clinical oral examination (COE), confirming the reliability of remote review with MeMoSA® as a screening support tool.

* Haron, Nabihah et al. “High referral accuracy for oral cancers and oral potentially malignant disorders using telemedicine.” Oral Diseases, vol. 29, no. 2 (2023): 380–389. doi:10.1111/odi.13892

If the screening identifies a suspicious lesion, the individual will be advised to seek follow-up care with a dentist or specialist. MeMoSA® supports referral pathways but does not provide a medical diagnosis.

For Healthcare Providers / Institutions

  1. If your organisation is using MeMoSA®, patients can be referred directly back to your dental clinic or hospital, provided that a referral pathway has been established within your institution.
  2. If your organisation does not have an internal referral pathway, patients may be referred to MeMoSA®’s clinical network of dental partners and specialists.


For Patients

Your screening report will include guidance on recommended next steps, including suggested dental clinics or hospitals for follow-up care.

You may also bring your report to your preferred dentist or healthcare provider. The report includes clinical notes from MeMoSA®’s clinical reviewers to support further assessment.

Please note that if your chosen healthcare provider is not part of the MeMoSA® clinical network, they may not be familiar with the platform. However, the report is designed to provide sufficient clinical context for your dentist or specialist.

MeMoSA® is designed as a non-invasive screening tool that uses image capture and remote clinical review. It does not involve any medical procedures and is intended to support early detection and access to care.
Screening is available to individuals aged 18 years and above who are able to understand the information provided and give informed consent to the terms and conditions.

About AI & Clinical Review

About AI
& Clinical Review

No. The AI component in MeMoSA® assists with image quality assessment and structured data capture. All submitted images are reviewed by qualified dentists or oral specialists, who determine whether referral or follow-up is recommended.

All images are reviewed by trained dental professionals within the MeMoSA® clinical reviewer network, which includes general dentists and oral medicine / oral pathology specialists.
No. MeMoSA® does not replace routine dental check-ups or clinical examinations. If a screening identifies findings of concern, users are advised to seek follow-up care with a dentist or specialist.

The MeMoSA® mobile application includes AI-assisted guidance to help users capture high-quality oral images for screening.

Internal evaluations indicate that the AI can support acceptable image quality in approximately 90% of cases. These findings are currently unpublished and are being further validated.

The AI is intended to support image capture quality and does not replace clinical assessment by a qualified dental or medical professional.

Currently, MeMoSA® does not use AI to automatically triage or diagnose lesions.

All screening images are reviewed by dentists or specialists, who assess whether further clinical evaluation is required.

The development of AI models to support risk stratification and triage is part of MeMoSA®’s future roadmap and will be introduced only after appropriate validation and regulatory review.

The MeMoSA® AI models are developed using a large, clinically annotated dataset of oral images.

This includes the MeMoSA® dataset, a multi-country collection of over 30,000 oral mucosa images with clinically labelled lesions, used to support model training and development.

For more information, please refer to:

Chew, S., Nabil, A., Sin, W.J. et al. “MeMoSA dataset: A multi-country collection of over 30,000 oral mucosa images with clinically labelled lesions.” Scientific Data (2026).
https://doi.org/10.1038/s41597-026-06998-7

About Screening Programmes

About
Screening Programmes

MeMoSA® screening programmes are conducted through partnerships with:

  • Public institutions and healthcare providers
  • NGOs and community organisations
  • Corporate organisations (for workplace screening)

Participation depends on programme eligibility and deployment context.

  • Senyum Sihat is a community health screening programme focused on underserved populations.
  • Smile & Screen is a corporate wellness screening programme designed for workplace settings.

Both programmes use the MeMoSA® platform but are tailored to different deployment contexts.

About Services & Subscriptions

About Services
& Subscriptions

Yes. MeMoSA® services can be accessed by eligible institutions, healthcare providers, and organisations through structured service or subscription arrangements, depending on screening needs, scale, and clinical reviewer setup.

Yes. Access to the MeMoSA® platform is offered through annual subscription models that may include:

  • Platform access with MeMoSA®-supported clinical review
  • Platform access for institutions with their own reviewers
  • Volume-based screening packages for pilots or large-scale programmes

 

Details are discussed directly with interested partners.

About Data, Ethics & Safety

About Data, Ethics
& Safety

All users of the MeMoSA® app are required to review and provide consent to the terms and conditions of data collection and usage before proceeding.

MeMoSA®’s data handling practices are aligned with Malaysia’s Personal Data Protection Act 2010 (PDPA), ensuring that personal data is collected, used, stored, and managed in accordance with applicable regulatory requirements.

For more information, please refer to our privacy statement and terms and conditions.
MeMoSA Privacy Policy PDF

MeMoSA® is designed with strong cybersecurity safeguards to protect patient data.

The platform has undergone both black-box and white-box penetration testing conducted by a globally recognised cybersecurity service provider to identify potential vulnerabilities. All identified issues have been addressed to strengthen system security.

MeMoSA® is a MySTI-certified Malaysian R&D technology recognised by the Malaysian Technology Development Corporation (MTDC).

The current version of MeMoSA®, without AI models for triage and risk stratification, has been reviewed and exempted by the Medical Device Authority (MDA) of Malaysia.

The AI models for triage and risk stratification are currently undergoing regulatory engagement with the MDA under the Innovative Medical Device Review pathway.

Data collected through MeMoSA® may be used by Cancer Research Malaysia (CRMY) and its subsidiaries to support the ongoing development and improvement of the
platform.

This includes:

  1. Training and testing AI algorithms to improve image analysis and screening quality;
  2. Supporting academic and commercial research, including publications, presentations, and MeMoSA® adoption initiatives;
  3. Advancing future product development, including improved and scalable versions of the MeMoSA® platform;

 

All data used for research and AI development is de-identified, meaning personal identifiers (such as names, ID numbers, or contact details) are removed or masked and kept separate from clinical data, so that the information cannot reasonably be used to identify an individual.

Data is stored securely, and personally identifiable information is only accessible to authorised teams for operational, research, and engagement purposes.

Participation is voluntary, and users may withdraw at any time. Data collected prior to withdrawal may still be used in de-identified form for research and development purposes.

Getting Involved

Getting Involved

Qualified dentists and dental specialists interested in serving as clinical reviewers may express interest via the contact form. Training and onboarding requirements apply.

Institutions, NGOs, and corporate organisations can reach out via the contact us to discuss partnership or sponsorship opportunities aligned with community or workplace screening programmes.

Yes. Individuals may contribute to MeMoSA® in different ways, depending on their background and interests. These include professional clinical contributions as well as trained volunteer support for community screening initiatives.

Qualified dentists and oral health specialists may express interest in joining the MeMoSA® Clinical Reviewer Network.

Clinical contributors may be involved in:

  • Reviewing oral screening images submitted through the MeMoSA® platform
  • Providing structured feedback and referral recommendations
  • Supporting the training and onboarding of future reviewers (for specialist roles)


Image reviews are typically brief (often less than 10 minutes per case), and an honorarium is provided for professional contributions under MeMoSA® programmes.

Participation is subject to eligibility, onboarding, and programme needs.

Absolutely. You don’t need to be a dentist or oral health specialist to support MeMoSA®’s community screening initiatives.

Whether you are a graduate student, retired nurse, health advocate, general practitioner (GP), community organiser, or someone simply passionate about public health, there are meaningful ways to contribute.

Individuals from non-dental backgrounds may apply to join as Healthcare Volunteers, where they can help with:

  • Guided image capture using the MeMoSA® app during screening activities
  • Supporting logistics and coordination at community outreach programmes
  • Raising awareness about oral cancer and the importance of early screening

 

Healthcare Volunteers do not perform clinical image review or make diagnostic decisions. All image reviews and referral recommendations are carried out by qualified dentists or oral health specialists.

All Healthcare Volunteers will receive training before participating and operate within clearly defined, non-diagnostic roles under programme supervision and established protocols.

  • Clinical reviewers must be qualified dental professionals with valid annual practicing certificates and meet onboarding requirements.
  • Healthcare Volunteers do not require prior clinical experience but must complete training before participating in any screening activities.

Individuals who wish to contribute as a clinical reviewer, specialist trainer, or healthcare volunteer may indicate their interest via the contact us page or email us at bd@ctsb.my.

Our team will follow up with further information on eligibility, training, and next steps.

Make an Inquiry